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  • 🇬🇧 What kind of experiences can I find on the platform?
    S Support

    You can explore tours, tastings, and activities related to the world of olive oil in Italy, discovering local traditions, olive mills, and groves. Experiences are organized by category, location, activity name, and price.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 How does the Oil Map work?
    S Support

    The “Oil Map” section allows you to explore olive oil varieties by region, discover ideal food pairings, and filter the information according to your preferences.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 Where can I see my past bookings?
    S Support

    You can view all your bookings in the “My Orders” section of your user profile.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 How can I purchase an experience as a user?
    S Support

    Find the experience using the search bar or the categories. Click “Book,” choose participants, date, and time slot, review the summary, and enter your payment details. Confirm with “Pay,” and you will find your booking in the “My Orders” section.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 Can I edit an experience I’ve already published?
    S Support

    Yes, after publishing an experience, you can access the complete summary from your seller area and edit or update it at any time.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 How can I create a new experience as a seller?
    S Support

    From the drop-down menu in the top right corner, select “Create an Experience.” Upload photos, add a description, location, availability period, duration, and start time. You can also suggest nearby accommodations and choose a cancellation policy. Finally, click “Publish” to make it visible.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 How does identity verification for sellers work?
    S Support

    Access the drop-down menu in the top right corner, click on your name, and select “Verify Identity.” Press “Verify your identity now” and follow the procedure to upload the required documents.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇬🇧 How can I register as a seller?
    S Support

    To register as a seller, open the homepage and click the “Register” button in the top right corner. Enter your email, a secure password, and complete your profile with all required information. Remember to verify your identity in the “Verify Identity” section to complete the process.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇮🇹 Che tipo di esperienze posso trovare sulla piattaforma?
    S Support

    Puoi esplorare tour, degustazioni e attività legate al mondo dell’olio d’oliva in Italia, scoprendo tradizioni locali, frantoi e uliveti. Le esperienze sono organizzate per categoria, località, nome attività e prezzo.

    Q&A – Questions & Answers / Domande e Risposte

  • 🇮🇹 Come funziona la mappa dell’olio (“Oil Map”)?
    S Support

    La sezione “Oil Map” ti permette di esplorare le varietà di olio d’oliva per regione, scoprire abbinamenti gastronomici ideali e filtrare le informazioni in base alle tue preferenze.

    Q&A – Questions & Answers / Domande e Risposte

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